If a student is unable to continue with the training, don’t worry! You can easily replace them at any point during the course. ✨
Just follow these steps:
1️⃣ Log in to your HR portal.
2️⃣ Go to the course view and select the course where the student you want to remove is enrolled.
3️⃣ Once you find the student, click on the three dots on the far right of their name.
4️⃣ Select the option "Replace Student".
⚠️ Important: If the course is eligible for subsidy, keep in mind that if the student who is leaving has already attended at least one session, the new user will not be eligible for the subsidy. More info here.
5️⃣ Enter the email of the new user who will take their place… and that’s it! 🎉 The replacement will be done instantly, and the new student will receive an email with all the details to start their classes. 📧
💡 Do you have any questions?
Don’t worry! Talk to your contact person at Twenix, and we’ll help you resolve any questions you may have. Together, we’ll make it easy! 🙌